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{"id":38585,"date":"2022-12-05T14:22:02","date_gmt":"2022-12-05T21:22:02","guid":{"rendered":"http:\/\/9wmslj.knowledgemantra.net\/?page_id=38585"},"modified":"2023-01-31T08:22:06","modified_gmt":"2023-01-31T15:22:06","slug":"outage-center","status":"publish","type":"page","link":"http:\/\/9wmslj.knowledgemantra.net\/member-center\/outage-center\/","title":{"rendered":"Outage Center"},"content":{"rendered":"

$\"Outage$ <\/a><\/p>\n \n Outage Map<\/span>\n <\/a>\n\n

What to Do When the Lights Go Out?<\/h2>\n
$\"Two$ When the lights go out, here are a few things that you can check:<\/p>\n
\n
Check to see if a fuse has been blown or a breaker tripped<\/li>\n
Check the main breaker (located just below your meter) and reset it if necessary<\/li>\n
Check with your neighbors to see whether they are also without power<\/li>\n
If you are unable to locate a problem, you can call our office at (406) 961-3001<\/a><\/li>\n<\/ul>\n
How To Report An Outage<\/h2>\n
\n
To report an outage, give us a call at (406) 961-3001<\/a><\/li>\n
We will always have someone on call, even after business hours<\/li>\n
Follow the prompts on the phone to report your outage<\/li>\n
You can also report an outage through your mobile phone<\/strong> using your SmartHub<\/a> Account<\/li>\n<\/ul>\n
When you call, give us:<\/p>\n
\n
Your name, location, and phone number<\/strong><\/li>\n
\u00a0If you know what caused the outage, please describe it (a car hit a pole, a tree limb fell on the line, etc.)<\/li>\n
This can save us a great deal of time<\/li>\n<\/ul>\n
If you get a busy signal, please keep trying.<\/p>\n
\n
This indicates that there are multiple outages and a lot of members calling in<\/li>\n
Please be patient \u2013 we will answer the phones as fast as we can<\/li>\n
Once you\u2019ve called us, please do not call again<\/strong> \u2013 others may also be trying to reach us<\/li>\n<\/ul>\nOutage Updates<\/h3>\n
\n
You can also see outage updates on our Facebook Page<\/a><\/li>\n
Rest assured that we will work around the clock, if necessary, to restore your service as safely and as quickly as possible<\/li>\n<\/ul>\n
Scheduled Outages<\/h2>\n
Occasionally the Cooperative will need to schedule a planned outage.<\/strong><\/p>\n
\n
Ravalli Electric Cooperative (REC) will schedule a planned outage in order to do maintenance or repair work on the lines<\/li>\n
REC schedules maintenance outages so they can be completed as safely and cost-effectively as possible while minimizing inconvenience to our customers<\/li>\n
We will make every effort to notify you by phone if time permits, so make sure we have your current contact information \u2013 you can also make changes in SmartHub<\/a><\/li>\n<\/ul>\n
While the Electricity is Off<\/h2>\n
Food<\/h3>\n
\n
Keep the refrigerator and freezer closed<\/li>\n
Food can keep for at least 24 hours<\/strong><\/li>\n
If an outage should ever last longer than that, make arrangements to store your food at another location<\/li>\n
You can purchase some \u201cdry ice\u201d and put that in your freezer to keep your frozen foods longer<\/li>\n<\/ul>\nMedical Equipment<\/h3>\n
\n
If someone in your home is dependent on life-support equipment, don\u2019t wait until an outage to notify us<\/li>\n
Call us now!! <\/strong>(406) 961-3001<\/a><\/li>\n
We will give these residences priority when services are reconnected<\/li>\n
The Cooperative suggests that you have a standby generator available as a precautionary measure<\/li>\n<\/ul>\n
Blinks<\/h2>\n
$\"Tree$ Miles of lines run through wooded areas, as most of our members live in the rural areas of each district.<\/p>\n
\n
Blinking<\/strong> lights are a result of momentary outages that occur when some type of disturbance exists on the line<\/li>\n
These very short outages called\u00a0\u201cblinks\u201d<\/strong> have become more common because of today\u2019s electrical safety equipment<\/li>\n
If a branch falls on a power line, power is automatically cut to that line until the branch falls clear \u2013 then, a few moments later, power is restored<\/li>\n
Your oven clock with its blinking “12:00” time may be the only hint that there was a mini-outage<\/li>\n<\/ul>\n
What Causes Blinks?<\/h3>\n
Blinks could be a result of:<\/p>\n
\n
A lightning strike<\/li>\n
An automobile hitting a pole<\/li>\n
An animal or tree branch coming into contact with an energized power line<\/li>\n<\/ul>\n
Blinks are Unavoidable<\/h3>\n
\n
We do everything we can (with tree trimming, etc.) to reduce the number of blinks<\/li>\n
We recommend you gradually replace your clocks and DVD players with newer models containing a battery backup<\/li>\n
If you have a home office or conduct business on your computer, you may want to purchase a universal power station (UPS)<\/li>\n
The UPS will help prevent you from losing important files in the event your residence experiences a short outage<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
What to Do When the Lights Go Out? When the lights go out, here are a few things that you can check: Check to see if a fuse has been blown or a breaker tripped Check the main breaker (located just below your meter) and reset it if necessary Check with your neighbors to see […]\n","protected":false},"author":22,"featured_media":0,"parent":38569,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/pages\/38585"}],"collection":[{"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/comments?post=38585"}],"version-history":[{"count":14,"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/pages\/38585\/revisions"}],"predecessor-version":[{"id":39548,"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/pages\/38585\/revisions\/39548"}],"up":[{"embeddable":true,"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/pages\/38569"}],"wp:attachment":[{"href":"http:\/\/9wmslj.knowledgemantra.net\/wp-json\/wp\/v2\/media?parent=38585"}],"curies":[{"name":"wp","href":"http:\/\/api.w.org\/{rel}","templated":true}]}}